I have gone to Laser Esthetics for years. The staff are professional yet down to earth. They speak to you in terminology you can understand and answer all your questions patiently and respectfully. Sue is a wealth of knowledge and also can perform procedures with excellence. The prices are reasonable. I don't leave feeling I've been price-gouged! The Clinic has specials from time to time and the botox club offers wonderful savings! The Clinic gives you $50.00 off on your birthday! Generous! I notice that when I book an appointment the Practitioner starts on time! This means so much to me and I feel the staff respect my time.